The Importance Of Pre-Alerting

Serious consideration should be given to this note below:

Sending your valid invoices in advance, which is what pre-alerting really means, helps to avoid delays. Please, ALWAYS pre-alert your packages with valid invoices when they are shipped by the vendor or before they are delivered to our warehouse.

It is inappropriate to send invoices after the package is delivered because we need the information beforehand for manifesting and so that other important shipping tasks run smoothly and hence, everyone receives their packages hassle-free and on time. 

Please understand that when you pre-alert your package and it is delivered at the warehouse, manifests are created automatically after a scanner is used to check the system for these entries or pre-alerts. When the pre-alert is found for a particular item, it automatically goes into a manifest for the next shipment.

If a pre-alert is not found at scanning time, the warehouse team has to do it manually to fulfil the manifest.

Since the warehouse staff handles so many packages daily, they complain that there are way too many packages arriving without pre-alerts. They will then have to create a pre-alert for the packages on your behalf, if an invoice is not found in the system.

Even after creating the pre-alert on your behalf, you are still required to upload the valid invoice.

For this reason they have implemented a $1 USD on all items arriving without a pre-alert in the system. 

We may not be able to ship your packages to Dominica if you do not pre-alert them. 

You must send valid invoices via our website (BEFORE THE PACKAGE IS DELIVERED AT THE WAREHOUSE OR AFTER IT WAS SHIPPED BY THE VENDOR)

If you have problems providing a valid invoice in advance via our website, please get it in touch by leaving a comment below, eMail – myrushpack@gmail.com, call or TEXT to 767-245-9992.